Category Archives: Member Communications

Open Maintenance tickets – Repairs – Decks – Paint – etc.

Hello all,

In an effort to organize the open maintenance tickets and ensure that each item is addressed, these tickets will be moved to the “ON HOLD” status, this may show the ticket has been closed on your end, but please know that it is not closed. Should you have any issues, please contact management directly as most of these items are ongoing and repairs are being addressed in the order of priority. If you are aware of an open ticket and the item has been addressed or repaired, please let us know if possible. Thank you for your patience as this is a large ongoing project and any communication would be helpful.

Thank you.

Mandatory Fire Sprinkler Inspection – PLEASE READ – IMPORTANT!

Attention:  This notice is also being mailed to ALL owners

RE:  Mandatory Fire Sprinkler Inspection  

Dear Homeowner:

The Board of Directors has contracted with Alwest Fire Protection to perform the mandatory five-year fire sprinkler inspection as required by the State of California. The inspection is scheduled to take place over two days with a make-up day scheduled for the third day. The inspections will be between the hours of 7:30 AM and 6:00 PM on Tuesday, August 5th, 2025 Wednesday, August 6th, 2025 and 7:30 am to 1 pm, Thursday, August 7th, 2025. The technicians will need access to 100% of each unit between those hours. Thursday will be for make ups of missed units.

If you need to make a special timeframe request in those 3 days, please make sure to do so 1 week prior to inspections. Please email jharkey@associasn.com with your address in the subject line and in the body of the email include the date to which the unit will be available and contact information for while onsite. 

IT IS MANDATORY THAT YOU ARE HOME FOR THIS INSPECTION OF YOUR BUILDING & UNIT. THE COMPANY WILL USE SPECIAL EQUIPMENT TO INSPECT THE FIRE SPRINKLER SYSTEM & DOCUMENT ANY NEEDED REPAIRS.

IF YOU CAN’T BE HOME THEN PLEASE HAVE SOMEONE 18 YEARS OF AGE OR OLDER IN THE HOME TO ALLOW ACCESS.

Please be aware that Alwest Fire Protection is required to report all deficiencies to the Truckee Fire Department if not corrected after forty-five days. If you have specific questions, contact Alwest Fire Protection LLC at 916-784-0146. 

AUGUST 5, 2025AUGUST 6, 2025AUGUST 7, 2025
Inspections for buildings:
 
7:30 AM to 6:00 PM
Inspections for buildings:
 
7:30 AM to 6:00 PM
Make-up date
Contact Alwest Fire Protection with special requests.

WE APPRECIATE YOUR COOPERATION ON THIS MATTER AND APOLOGIZE FOR ANY INCONVENIENCE THIS MAY CAUSE.

IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT MANAGEMENT

775-334-7419

jharkey@associasn.com

Management Team and Contact Information

Associa Sierra North
10509 Professional Circle, Suite 200
Reno, NV 89521

When contacting management, please email the manager or community assistant for a quicker response. If you are reporting a maintenance/landscape issues, please provide a picture if possible.

Manager: Justin Harkey
Email: jharkey@associasn.com
Direct Line: 775-334-7419

Community Assistant: Iram Warraich
Email: iwarraich@associasn.com
Direct Line : 775-334-7446