Category Archives: Member Communications

New Community Assistant – Introductory Email

Hello all,

I hope everyone is doing well. Our previous admin, Iram, has taken on a different role within Associa, and moving forward, Agustin Torres will be the ACAM (assistant community manager) for the property starting today. We have updated the management contact information on Town Square to reflect the change as well. Iram will be helping and assisting should anything come across her desk, especially with any open matters.

Agustin has a background in property management and is also in the process of getting his license and will be a great asset to the association.

Please update your contacts and reach out to Agustin or myself moving forward for any assistance needed.

Have a wonderful day.

Justin Harkey

Supervising Community Manager

Effective October 1, 2025 our branch office hours are as follows:
M-TH – 8:00 a.m. – 5:00 p.m. closed for lunch 12:00 – 1:00 p.m.
Friday – 8:00 a.m. – 3:00 p.m. closed for lunch 12:00 – 1:00 p.m.
Saturday – Sunday – Closed

Associa Sierra North
10509 Professional Cir, Suite 200 Reno NV 89521
Office/Emergency: 775-626-7333
Direct Line: 775-334-7419

Hot Tub Status – Update 1/15/2026

Hello all,

We wanted to update the owners on the Hot Tub status after the last board meeting on 1/12/2026.

The board reviewed quotes at the meeting for replacement and made a unanimous decision to replace the spa. Based on the current timeline, construction should commence in the spring when the weather allows for concrete work. The construction and permit process will take at least 2 months and we are anticipating that the hot tub will be fully operational by June 1, 2026. In December, there were numerous leaks found in all the lines, as well as the jets, and the spa itself. There was a delay in getting quotes as this happened during the holidays.

We apologize for this inconvenience, please contact management should you have any further questions.

We will also update the timeframe once the project has been scheduled.

Thank you,

Justin Harkey

Management Team and Contact Information – UPDATED OFFICE HOURS

Management Team and Contact Information:

Associa Sierra North
10509 Professional Circle, Suite 200
Reno, NV 89521

When contacting management, please email the manager or community assistant for a quicker response. If you are reporting a maintenance/landscape issues, please provide a picture if possible.

Manager: Justin Harkey
Email: jharkey@associasn.com
Direct Line: 775-334-7419

Community Assistant: Iram Warraich
Email: iwarraich@associasn.com
Direct Line : 775-334-7446

Effective October 1, 2025 our branch office hours are as follows:

M-TH- 8:00 am – 5:00 pm closed for lunch 12:00- 1:00 pm.
Friday- 8:00 am – 3:00 pm closed for lunch 12:00-1:00 pm.
Saturday – Sunday – Closed

Firewise project to start 10/8/2025 – Old Town Landscape (contractor)

Hello all,

We hope everyone is safe and well.

Old Town Landscape will be on property starting this afternoon, October 8th, 2025, to remove existing wood chips within 5 feet of all building and install rock mulch. This project will take 2-3 days to complete.

Should you have any questions, please contact management, jharkey@associasn.com

Thank you and have a great day.