Category Archives: Member Communications

Building 22 Elevator Repair Update

Attention:  Building 22 Elevator Update

We wanted to provide you with an important update regarding the elevator in Building 22 (11541 Dolomite Way), which has been out of service since February 28th due to compliance and other issues.

Todd has been actively working with both TK Elevator and Mountain Alarm to resolve the issue. Unfortunately, the process has encountered delays:

  1. Recent Progress: Testing of the system was attempted on October 3rd, but a faulty breaker prevented the elevator from being powered on. This specific breaker (a 240w three-phase model) is no longer manufactured, and the electrician has been searching for a replacement.
  2. New Update: We’ve received word that a custom-made replacement breaker is currently being manufactured. The estimated time for this part to arrive is about three weeks. Once it’s installed, we’ll immediately schedule the necessary testing with both Mountain Alarm and TK Elevator to restore the elevator’s operation. Based on the current timeline, we expect the elevator to be back in service in roughly one month.

We truly appreciate your patience during this time. We will continue to keep you informed as we receive updates.

Point of Contact: 

For any further questions or concerns regarding the elevator repairs, Todd Wold is the designated point of contact. You can reach him directly via the following methods:

Additionally, if you need assistance, you can also contact:

Please use Todd’s direct phone or email for items that need immediate attention or for scheduling coordination.  He is our liaison with the vendor.  Please do not contact the vendor directly as we want to keep the communications as streamlined as possible.  For any other requests for maintenance or account-related questions, we encourage owners to submit a request via TownSquare or with our national customer service center at info@associasn.com   Doing this will ensure your request is distributed to the right person who can help resolve your inquiry as quickly as possible. 

We understand how important this matter is, and we are doing everything we can to expedite the process. Thank you again for your continued understanding and cooperation.

Erika Lydon 

Assistant Community Manager, Associa Sierra North

(775) 334-7426 or elydon@associasn.com 

www.associasn.com

www.associaonline.com 

www.truckeeboulders.com 

Elevator Repair Update

Good day All,

Please see the below information we have received from Tom regarding the elevator that is out.

The elevator in building 22 (11541 Dolomite Way) has been out of service since being red and yellow tagged on 2/28 for compliance and nonpayment. Once Mountain Alarm began monitoring the elevator we were able to set up testing with TK Elevator. They failed to show up for the first scheduled appointment. TK Elevator and Mountain Alarm were on site 10/3 for testing. When we tried energize the system there was no power due to a breaker that could not be reset. The following day Mike Kellogg had an electrician take a look. The 240w three phase breaker is no longer being manufactured.

The electrician is looking for a replacement and is having difficulty locating one. If a replacement cannot be found it will require further updates to the switch gear. Once installed, an appointment with TK Elevator/Mountain Alarm can be scheduled for the inspection. I have spoken in person regularly with three of the four residents of 11541 Dolomite and responded to email and Town Square inquiries. I have no estimated date of completion until the part can be located. Let me know if you need further details or if you have any questions.

— Associa

Message from the President

THE BOULDERS CONDOMINIUM ASSOCIATION

– MESSAGE FROM THE BOARD OF DIRECTORS –

Dear Boulders Owners,

Several items of importance:

Board Election
We will have two seats open on the board this year. Please consider volunteering your time for the community. We need to have an engaged board to continue to make progress. The application form has been posted on TownSq and has been mailed to you. Deadline to apply is October 15.

Winter Reminder
Overnight temperatures are beginning to fall. Keep your thermostat at minimum 55 degrees to avoid freezing of the pipes.

Maintenance
Over the past decade or so our previous property managers struggled to find sufficient resources to adequately maintain our property. As a result, maintenance lagged, and we now have a LOT of work to be done. We’ve added a full-time maintenance person and are utilizing outside contractors, and as a result have done a lot of catch-up maintenance this summer. However, it is simply not realistic, both physically and financially, to be able to catch up on all of it in one year.

I am asking for your patience with this process. As I’ve been communicating, we have entered a multi year, multi-phase period. We have started concrete repair, roof replacement, and deck repair and refurbishment. Gutters and heat tape will be replaced in October. Our plan to do touch-up paint on buildings faltered a bit, partly because the decks were in such bad shape. Todd has started painting front-facing surfaces on entryways…landings will have to wait. Our Firewise Committee has added address labels to our bear boxes and cleared the brush on our southern side. They are working on the removal of dead trees.

We understand that there are still landings and stairs and sidings to paint, and more decks and railings and concrete to fix. Bear boxes need paint and…well, I think you get the picture. These and other maintenance activities will all continue next year, to the extent that we can afford them. We will continue to prioritize safety issues.
Please be kind to Todd (our maintenance person) and the people who work on our property. They are only there to help us.

Vandalism
We continue to have instances of vandalism at the pool and hot tub. We have fixed some of the entrance weaknesses but we still need to have owners keep an eye on it and report people damaging this area. We continue to investigate the appropriate level and type of security cameras.

Interior Changes
Please remember that if you plan to have work done on the interior of your unit it must be done by a contractor licensed in California and Insured. If you plan to make any changes to the interior of your unit, consult the CC&Rs, Article III. In many cases you must fill out an Architectural Request Form before you begin work. If you are in an upper unit you may NOT replace carpet with another material unless you receive approval from the Architectural Committee.

All of this is clearly articulated in the CC&Rs and the Rules. It is the owner’s responsibility to read and follow our CC&Rs and Rules. Both are posted on our website: truckeeboulders.com

Our Community Website
Our website includes a lot of helpful information about our community, including Board meeting minutes. Please familiarize yourself with the site. It can be reached from your browser at: Truckeeboulders.com The password is: myhoa123

Maintenance Requests
Please make requests for maintenance through our TownSq app. If you haven’t signed up, please do so…we are available to help with this.

As always, the Board members are available to take your comments and questions.
— Sheila
HOA President

Associa Sierra North
10509 Professional Circle, Suite 200 | Reno, NV 89521 | (775) 626-7333
124 McFaul Way, Ste 101 | PO Box 10983 | Zephyr Cove, NV 89448 | (530) 494-0909
4894 Sparks Boulevard | Sparks, NV 89436 | (775) 626-7333