Dear Owners,

I wanted to provide an update regarding requests related to direct debit enrollment, special assessments, account inquiries, key cards, or any combination of these. I am actively working through all requests and appreciate your patience as I ensure each one is addressed thoroughly. If you have not yet received a response, please know that I am making my way through the queue and will get back to you as soon as possible.

For those of you who had trouble opening the links I provided previously – I have attached them again to this message for your use.  

This week, my primary focus is conducting a full audit of all accounts to verify the proper application of special assessment payments, identify any discrepancies, and resolve any outstanding issues. My goal is to ensure all accounts are accurate and that any concerns are fully addressed.

I understand the importance of these matters and want to assure you that I am working diligently to provide updates and resolutions. If you have an urgent request that requires immediate attention, please resend your email with “URGENT” in the subject line. I will be monitoring my email and service tickets frequently throughout the day.

With patience, persistence and plenty of coffee…… 

Erika Lydon, Assistant Community Manager 

Associa Sierra North

ACH Direct Debit Form >
TownSq – ATG Pay Information 2024.12.6 >
TownSq – Linking Multiple Homeowner Accounts, Job Aid >

You will need to provide us the 5-digit number on the back of the card if you have a card within your possession that has not been working.  See below for where to look:

We know this has been a source of some frustration and I am happy a resolution has been found and implemented.  Thank you for the incredible understanding and patience shown by those affected.

  

Assistant Community Manager for The Boulders Condominium Association

Dear Homeowners,

We hope this message finds you well! As we work together to ensure the smooth and cost-efficient management of our community, we want to highlight an opportunity for you to save time and help reduce costs for the association.

Associa Direct Debit Program
The Direct Debit Program offered by Associa Sierra North is a convenient auto-pay system that allows your monthly assessments to be securely drafted from the bank account of your choice. Signing up is simple and requires only two items:

1. A completed one-page enrollment form.
2. A voided check from your selected bank account.

Why Join the Program?
By participating in this program, you’ll enjoy the convenience of automatic payments, ensuring your assessments are always on time. Additionally, you’ll be contributing to significant cost savings for the community, as this program helps us:

• Reduce expenses associated with printing and mailing paper coupon books.
• Lower administrative costs tied to late payment monitoring and billing inquiries.

A Community-Wide Benefit
Cost savings was a key topic of discussion during our Annual Meeting on December 7, 2024. By increasing participation in the Direct Debit Program, we can make a meaningful impact in reducing our association’s expenses, which benefits all homeowners.

Ready to Sign Up?
To enroll, simply complete the attached form and return it along with a photo or copy of your voided check to our office. If you have any questions or need assistance, feel free to contact us at info@associasn.com  or (775) 626-7333.

Thank you for considering this opportunity to streamline your payments and contribute to the financial health of our community.