Dear Homeowners,
We want to update you regarding the Special Assessment accounts recently created for your property. While our team had planned to provide your individual account numbers by now, an unexpected internal delay has caused us to fall behind schedule. We sincerely apologize for this delay and deeply appreciate your understanding and patience as we work to resolve the issue promptly.
You will soon receive your account number along with a coupon and statement in the mail. To accommodate the delay, late fees have been temporarily turned off and will remain off until April 1, 2025, giving everyone ample time to receive and review their account information. In addition, you will receive an email from Erika Lydon providing your account numbers on an individual basis.
The special assessment amounts are as follows:
- Condominium Units: $1,752 (or $146.00 monthly)
- Single Family Homes: $2,175 (or $181.25 monthly)
If you would like to set up your payment via automatic monthly bank draft please fill out the attached form and provide an image of a voided check. You can send this directly to [email protected] or you can send to Erika Lydon, Assistant Community Manager at [email protected]. The packet must be submitted by the 20th of the month to be effective for the next month.
You will have the flexibility to pay the assessment as a lump sum or through monthly payments. Details on the available payment methods will be included below.
We understand that this delay may have caused frustration, and we are doing everything in our power to ensure you have the information you need as quickly as possible. Your understanding and cooperation mean a great deal to us, and we are committed to addressing your concerns promptly.
Thank you for your patience and continued support.
Please reach out to your Community Manager if you have any other concerns related to the Special Assessment or on any other topic. He can be reached directly via email at [email protected].
ACH Direct Debit Form >
TownSq – ATG Pay Information 2024.12.6 >
TownSq – Linking Multiple Homeowner Accounts, Job Aid >